Frequently Asked Questions

Does the haunt stay open past box office hours?

Yes, you must be on site before the box office closes and you’ll be able to go through the attraction. This allows us to be shut down completely at a reasonable hour. (11pm-1am)

We except cash and credit cards at the door?

yes, we except most major credit cards including American Express

Can I use my military/policeman discount online? 

No, we need to see valid ID at the gate. This discount will apply for you and your immediate family.

Are my tickets good all season?

Yes

The haunt be open if it rains? 

Yes, unless we are experiencing Extreme thunderstorms or snow.

Is there any age requirements?

Yes, please do not bring young children to our attraction. Pennhurst is geared for a much older crowd. We will allow children as young as 10 to go through the attraction but we did not recommend it.

Can I come through the attraction if I’m pregnant? 

We do not recommend that anyone pregnant   should come through the haunt. People around you could easily run into you or fall down when they are scared. We do not want  anything to happen to your baby. Safety first!

 Is food and drink available on site?

Yes

Do we have strobe lights and fog machines in our attraction?

Yes!

Are cameras allowed in the attraction? 

No, no cell phones or cameras are allowed that any of the three haunted attractions. We do allow cameras in the ghost tour.

Can be actors touch you?

Yes! Actors may touch you but you may not touch the actors or props.