Frequently Asked Questions

Does the haunt stay open past box office hours?

Yes, you must be on site before the box office closes and you’ll be able to go through the attraction. This allows us to be shut down completely at a reasonable hour. (11pm-1am)

DO YOU ACCEPT CASH OR CREDIT CARDS AT THE DOOR?

Yes, we accept most major credit cards including American Express.

Can I use my military/policeman discount online? 

No, we need to see valid ID at the gate. This discount will apply for you and your immediate family.

Are my tickets good all season?

Yes, but because we utilize a Timed Ticketing structure you must reschedule your tickets online at least 24 hours before the event.

WILL THE HAUNT BE OPEN IF IT RAINS? 

Yes, unless we are experiencing extreme thunderstorms, strong winds or snow.

ARE THERE ANY AGE REQUIREMENTS?

Pennhurst is geared for a much older crowd. We will allow children as young as 10 to go through the attraction but we did not recommend it.

Safety

IF YOU ARE ASTHMATIC PLEASE BE CERTAIN TO BRING YOUR INHALER AS A PRECAUTION! Pennhurst Asylum uses Fog and even Fire effects that may irritate asthmatic symptoms!

• No alcohol permitted on the property
• Please leave all metal objects in your vehicle
• WARNING: Be aware that We use fog and strobe lighting in our show for those with asthma or epileptic illnesses.
• Proper shoes are necessary- flip flops, sandals or high heels are not recommended

Can I come through the attraction if I’m pregnant? 

We do not recommend that expectant individuals visit Pennhurst Asylum Haunted Attraction. Other guests could easily bump or fall into pregnant guests when scared. Safety First!

 Is food and drink available on site?

Yes

Do we have strobe lights and fog machines in our attraction?

Yes!

Are cameras allowed in the attraction? 

No, cell phones nor cameras are allowed in any of the haunted attractions. We do allow cameras during Paranormal and History Tours, however.

CAN THE ACTORS TOUCH YOU?

Yes! Actors may touch you but you may not touch the actors or props.